Standing water and soaked carpet in the Roswell area

Water Extraction and Drying in Roswell, GA

Is the carpet squishing under your feet, or does a puddle cross the hallway? Standing water in a Roswell-area house soaks the pad, the baseboards and the foot of the walls. Call (678) 679-2562, name the wet rooms and the source of the water, and the contractor can talk through a visit.

Call (678) 679-2562 Find your problem

Technician working an extraction wand over wet beige carpet

Roswell-area notes

Whose water was it? Roswell Water Utility serves only part of the city, Fulton County supplies the rest, and the utility's page adds that Fulton handles every sewer line in Roswell. For a leak outside the house, call whoever sends your bill: Roswell at (770) 641-3707 on weekdays from 7 a.m. to 4 p.m., or Fulton County at 770-640-3040.
The moisture checklist from UGA Extension allows 24 to 48 hours to find the source of the wetness and get the area dry. With carpet, that clock covers the pad underneath too, the layer you cannot see from above.
CDC says wet areas can be dried with fans, air conditioning units or dehumidifiers, and that wall coverings, cloth, rugs and drywall get thrown away when they cannot be disinfected. The contractor decides which materials can stay.

Back away and get help if

Standing water near outlets, cords, a panel or an appliance:
keep out of it and touch no switch. If wading would be the only way to the main power switch, call an electrician; at the first spark or burning smell, phone 911 or the power company.
A gas smell, a hiss, or a gas appliance standing in water:
get out and touch no switch. From the yard, 911 answers, and so does the Atlanta Gas Light leak line at 877.427.4321.
Water that welled up from a drain or toilet:
leave it alone, send children and pets elsewhere, and phone Fulton County's sewer line, 404-612-3061, from a dry spot.
A gas-powered pump, generator or pressure washer:
run it outdoors, at least 20 feet from every door, window and vent. If the carbon monoxide alarm sounds, everyone walks out and someone phones 911.

Habits that cost more

Four ways a wet floor gets worse

Waiting to see if it dries by itself
UGA Extension wants a wet area dry within 24 to 48 hours of finding the source, and a floor that merely feels dry on top may still be soaked underneath.
Setting fans to blow across the room
CDC says to point them outward, so damp air and spores leave the house instead of circling it.
Pulling the carpet up before the camera comes out
FEMA's checklist wants photos or video plus a list of what was harmed, and both are easier to make before anything is moved.
Wading in barefoot to move furniture
CDC puts staying out of the water first, with rubber boots and plastic gloves when cleanup cannot wait.

Looks from dry ground

Keep to looks from dry ground that feel comfortable. Anything that needs a ladder, a wet floor or a panel cover belongs to the contractor or an electrician.

Stand at the dry edge of the room and note how far the wet reaches: carpet, baseboard, the lower wall. Photograph it and write down the time.
Press a dry paper towel against the baseboard. If it comes away damp, the water has gone past the carpet, and the contractor will want to know.
If there is a room below, look at its ceiling for a new stain or a bulge. Look only; do not press.
List what stood on the floor, such as rugs, boxes and furniture. FEMA's claim checklist asks for a list of damaged items.

Signs the call is not for next week

Water in a second room, a stain on the ceiling of the floor below, or a pad that stays soaked after the source is shut off all say the same thing: the wet is moving. UGA Extension's 24 to 48 hour mark runs from the day the source is found.

Call (678) 679-2562 with the address, the rooms involved and the age of the house, and keep the photos handy.

Call (678) 679-2562

A word on paperwork

Before the walls come open

Roswell's permit page lists building permits as one category, takes applications only through its online hub, and names no restoration or drywall work. Whether a water job needs paperwork depends on what gets opened or replaced, so ask before walls or floors come out. The paperwork page lists each town's desk.

Pages behind these facts

Checked 1 Nov 2026