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Roswell, Georgia ยท water damage

Carpet soaked or a ceiling dripping? Water damage in Roswell, GA

Soaked carpet, a stained ceiling, a split pipe or sewage in a drain, in Roswell, Sandy Springs, Johns Creek and Milton. Call (678) 679-2562 and describe what the water has reached.

  • Wet carpet and floors
  • Pipes and appliances
  • Ceilings and roofs
  • Sewage and mold
  • Roswell, Sandy Springs, Johns Creek, Milton
Restoration technician beside an air mover and dehumidifier in a Roswell, Georgia home
Stained, sagging ceiling checked with a moisture meter by a technician on a stepladder
Habits that cost more

Four things people do in the first few minutes that cost them later

  • Wading in for a closer look

    Water and outlets, cords or a panel do not mix, and CDC says power switches stay untouched while you stand in water. Look from dry ground and leave the rest to an electrician.

  • Running a gas-powered pump or generator in the garage

    CDC puts engines outdoors, at least 20 feet from doors, windows and vents, even when those are open.

  • Tossing things out before they are photographed

    FEMA's claim checklist asks for pictures or video of the damage, a list of what was harmed and every receipt, so the camera comes first.

  • Painting or caulking over a damp spot

    EPA says paint over mold tends to peel, so a wall has to be clean and dry before anything covers it.

Say it out loud, in your own words

The number on this page goes through to a local restoration contractor that works in Roswell, Sandy Springs, Johns Creek and Milton. Say where the water is, where it seems to come from and whether it is still coming. The contractor can then talk through next steps with you.

Call (678) 679-2562 if you own the house or manage it. If you rent, your landlord or property manager is the first phone call, since repairs to the building are theirs to arrange.

Call (678) 679-2562

Landmark Roswell Water Damage Restoration
1201 Bombay Ln, Roswell, GA 30076

Have this handy

Gather these before you dial

  • The street address, with a cross street if the house is hard to find
  • The room the water is in, and any room below or beside it
  • Where it seems to come from, and whether it is still coming
  • How long the floor, wall or ceiling has been wet
  • A few photos with the date, taken from dry ground
  • The age of the house, and of the water heater or appliance involved
  • Whether you own the house or rent it
  • Your insurance policy number, if you have a policy

Match the wet to the work from a leaky washer to a dripping attic

Eight kinds of water trouble in Roswell, Sandy Springs, Johns Creek and Milton houses, from a washer hose to a backed-up drain and a leak under the roof.

Find your problem by what you see

PhotoWhat you can seeThe page for it
Carpet that squishes, or a puddle across the floorWater extraction and drying
A split pipe, a spray, or water inside a wallBurst pipe water damage
A brown stain or a bulge in a ceilingCeiling and wall leaks
Water down in a basement or under the floorFlooded basement and crawl space
Dark water coming up a drain or toiletSewage backup cleanup
Dark spots or a musty smell after a leakMold after water damage
A wet floor under a washer, dishwasher or water heaterAppliance and water heater leaks
Drips in the attic or a stain after a stormStorm and roof leaks

When the water comes with danger, leave first

  • Water around outlets, cords or the panel

    Stay clear of it, and touch no switch while you are wet or standing in water. CDC says the main power switch is the one to reach from dry ground, and an electrician is the call when reaching it would mean wading. At the first spark or whiff of burning, get out and phone 911 or the power company.

  • A smell of gas

    Leave the house, touch no switch and light no flame. From outside, the gas company is Atlanta Gas Light on 877.427.4321, and 911 answers too.

  • Sewage or dark water coming up a drain

    Do not touch it. Children and pets stay back, and anyone who touched it washes with soap and clean water.

  • A ceiling that bulges or sags

    The Red Cross calls a wet ceiling heavy and dangerous. Nobody stands under it. If it falls on someone, phone 911.

Numbers worth saving before you need them

Fulton County, drinking water emergencies in North Fulton
770-640-3040
Fulton County, sewer concerns in North Fulton, day and night
404-612-3061
Roswell Water Utility, leaks and water quality, weekdays between 7 a.m. and 4 p.m.
(770) 641-3707
Roswell after hours, through police dispatch
(770) 640-4100
Atlanta Department of Watershed Management, water service in Sandy Springs
404-658-6500
Atlanta Gas Light, gas leaks and odors
877.427.4321
Georgia Power, downed lines
1-888-891-0938
Danger to life
911

Call (678) 679-2562 and describe the room.

Keep the street address and a few photos close, then call (678) 679-2562. Renting? The landlord or building manager hears about it first. Towns: Roswell, Sandy Springs, Johns Creek, Milton.

Call (678) 679-2562